Serving You Is the Most Important Thing We Do!
You may have noticed that here at Foodland all of us wear nametags saying, “Serving You Is the Most Important Thing I Do.” And beginning today and on weekends, you'll notice that our employees will be wearing t-shirts with this message too. The words are not a mere phrase to us, rather they are the core of our service culture, a culture devoted to putting serving customers ahead of all other tasks and dedicated to ensuring that each and every one of our customers has a positive experience in our stores every time they shop. Our founder Sully Sullivan always said, “Treat customers well and they will come back” and we continue to wholeheartedly embrace these words he shared many years ago.
Customers and employees alike tell us that service at Foodland “comes from the heart” and we believe such feelings stem from the genuine warmth and care our team shares with all who shop with us. In fact, we are so proud of our employees that we feature them in our commercials. The newest of our ads, which launch today, share the personal sentiments of four members of our team: Kalvin Kaneshiro, Grocery Manager at Foodland Market City; Stephanie Camarillo, In Store Coordinator at Foodland Kea’au; Lynn Doane, Head Cashier at Foodland Ewa Beach, and Craig Kadokawa, Store Director at Foodland Farms Lahaina. I think you’ll enjoy hearing them share in their own words what serving customers means to them.
Here at Foodland, we believe the service our employees provide helps to set us apart and make our stores a great place to shop. And we are committed to recognizing our team for their great efforts on your behalf. If one of our employees makes your day, goes the extra mile to serve you, or provides outstanding service, we hope you will share your story with us here. We look forward to hearing from you and seeing you in our stores. Because serving you is the most important thing we do.
Today's consumers are presented with more information than ever before about products available in grocery stores like ours. Signs and labels saying “local,” “organic,” “grass fed,” “gluten free,” and more help us choose what products we want to buy and eat, and they help us identify the foods we feel comfortable and safe serving to our families.
Introducing Eat Local Tuesdays!
Have you ever thought about how much locally grown or locally produced food you eat every week? If you are like many of us here in Hawaii, you probably don’t eat local food very much.” In fact, while most of us know that buying and eating local is important for our community and good for us, we continue to rely heavily—and spend the majority of our food budgets—on imported food.
"Wow! Woo Hoo! Thank you!" These are the first words that came to mind for all of us at Foodland as we learned that you had voted us "Hawaii's Best Grocery Store" in the Honolulu Star Advertiser's People's Choice Awards -- for the fourth year in a row and "Hawaii's Best Poke" for the fifth year in a row. To be recognized by the customers we work so hard to serve is a tremendous honor and we are grateful to all of you for the support and confidence you have in us.
May is always an exciting month here at Foodland because it is when we celebrate the anniversary of the opening of our company's first store at Market City Shopping Center on May 6, 1948. With 32 stores and 2,500 employees throughout the state today, we've come a long way over the last 66 years. And yet, while we are pleased that our company has grown its services, stores, and customers, what makes us especially proud are the things that remain the same here at Foodland today.
If you’re out in our stores this week, you might notice our employees wearing new, bright green t-shirts announcing that Foodland was voted “Hawaii’s Best Grocery Store” for 2013 by readers of the Honolulu Star-Advertiser. Designed by Nelly Tang, a talented, young member of our creative team, the shirts are one of the ways we are celebrating and thanking our employees for the important role they all play in making this wonderful recognition possible. Foodland is a great place to shop ... more »
May 6 is a very special day here at Foodland as it marks the 65th anniversary of the opening of our first store – and Hawaii’s first supermarket – at Market City shopping center in Honolulu. The pride all of us who work here feel can be summed up in the words of Joanna Sullivan, wife of our late founder, Maurice J. “Sully” Sullivan who recently explained her excitement about our 65th anniversary saying, “I’m so proud that Foodland remains locally owned and operated and continues to ... more »
How excited all of us were to learn that we were voted “best grocery store” by the readers of Honolulu Magazine – for the second year in a row. This recognition means a great deal to us as it came not from a panel of editors or experts, but from the people who know us, our stores, and our employees best --- all of YOU!
For those of us who grew up in Hawaii, certain local foods always stir feelings of comfort. These are the foods we think about on a cold wintry day at college and the ones we long for after night upon night of eating out when traveling. Simple and unfussy, they are foods that make us feel good -- dishes we associate with the warmth and comfort of home.
All of us here at Foodland are excited to announce the arrival of the newest member of our family -- Foodland Kapolei. If this sounds a bit like a birth announcement, that's because opening a new store really is a bit like having a baby. Not only are there the months of preparation and planning of every last detail and the steps taken to ensure the new addition will be happy and healthy, but there's also the anxiousness, excitement, and ... more »
How excited all of us here at Foodland are that you have voted us Hawaii’s Best Grocery Store in the Honolulu Star Advertiser's People's Choice Awards - AGAIN. Your confidence and support is heartwarming, humbling, and thrilling — all at the same time. For a local company like ours, there is no greater honor than to have those people we work so hard to serve, tell us they think we are the best. Mahalo to each and every one of you. We feel truly blessed to have such great ... more »