Frequently Asked Questions

The way our partnership with Hawaiian Airlines works is that you can receive HawaiianMiles when you earn a My Rewards Certificate. You do not earn a mile for every dollar you spend. When you shop at Foodland with your Maika‘i Card, you are earning one Maika‘i Point for every dollar you spend. When you reach 250 points, you will receive a My Rewards Certificate. This certificate is redeemable for various rewards including 200 HawaiianMiles.

Yes, you must have a HawaiianMiles account to receive HawaiianMiles through Foodland. If you don’t already have one, it’s quick and easy to sign up at www.HawaiianAirlines.com. Once you have a HawaiianMiles account, you must link your Maika`i Card number to your HawaiianMiles number at www.HawaiianAirlines.com/Foodland. You will only have to do this once. After that, you’ll be able to redeem My Rewards Certificates for HawaiianMiles. ~

Visit www.HawaiianAirlines.com or call 1-877-HA-MILES (1-877-426-4537). You can check how many miles you have with Hawaiian Airlines.

If your Maika‘i Card number begins with “422” instead of “432” this means that you have an introductory account. Once you accumulate 150 Maika‘i points, you will automatically receive a permanent card from the cashier. Your new permanent card will have a 12-digit number that begins with “432.” This is the number that you will use to register with your HawaiianMiles number at www.HawaiianAirlines.com/Foodland.

Please allow up to 6-8 weeks for the miles to appear in your account.

You will earn 3 HawaiianMiles for each reusable bag that is used that saves a plastic or paper bag from being used. So it is not how many reusable bags you have with you, but how many reusable bags are used for your groceries.

While we appreciate you not using a bag and helping reduce the number of bags used in Hawaii, our goal is to help encourage our customers to always use reusable bags. HawaiianMiles will be awarded only if a reusable bag is brought in and used. The hope is that it creates the habit of reusable bags when shopping at Foodland.