Frequently Asked Questions
Below are some common questions and answers about our Maika`i Program. If you do not see your question below or if there was not enough information within an FAQ to answer your question, please contact us and submit your question and we will respond as soon as possible.
General Maika`i Program Questions
There is no cost to join the Maika`i Program.
Visit any Foodland/Sack N Save/Foodland Farms store and ask a cashier for an application.
You may do any of the options listed below:
- Notify any cashier or visit the Customer Service Counter
- Call: 808-732-0791
- Email: maikai [at] foodland [dot] com">maikai [at] foodland [dot] com
- Register with foodland.com and link your Maika`i card to your account
Yes, however only one name can be listed on the receipt. Also a My Rewards Certificate can only be issued to the person who is the primary cardholder.
We need to have your current information so we can look up your account in our system in case you have any questions or if you've forgotten your card and need to use the phone look up feature at the store. Foodland does not sell, rent or relinquish personally identifiable information to third party vendors, suppliers or marketers.
- Look for our weekly ad in Midweek
- Visit www.foodland.com
- Look for specials advertised in our stores
At the bottom of your receipt you will see a line that says "Total Maika`i Savings Today".
- Mailing Address:
Foodland/Sack N Save/Foodland Farms Maika`i Program
3536 Harding Ave.
Honolulu, HI 96816 - Phone: 808-732-0791
- Email: maikai [at] foodland [dot] com
Only Maka`i member receives special discounts and points. You must be a member to enjoy these benefits.
Earning and Tracking Maika`i Points
Earn one Maika`i Point for every qualifying purchase (excludes liquor, postage stamps, bus passes, gift certificates, gift cards, taxes, bottle fees and/or where otherwise stated). Points are calculated in real-time; you will always know your current standing. When you reach 150 points on your Introductory Maika`i Card you will receive a permanent card. All points earned on your Introductory Maika`i Card will be transferred to your permanent Maika`i Card.
For each dollar you spend using your Maika`i Card at Foodland/Sack N Save/Foodland Farms on qualifying purchases you'll earn one point.
Points do not expire as long as you use your card at least once within a consecutive twelve month period.
At the bottom of your receipt you will see a recap of your previous Maika`i balance, the new points you have added from your recent purchase and the total points. You can also register with foodland.com and link your Maika`i card to your account. Once you do so, you will be able to view your current point balance.
Yes, please hold onto your receipt and the next time you come into the store with your Maika`i Card please take your receipt to the customer service counter for credit.
Maika'i My Rewards Certificates

The certificate is issued at check out each time you accumulate 250 points on your Maika`i Card. The certificate can be used for 5% off a future grocery purchase, 250 Regal Travel Points or a Free/Specially Priced Product. Once the certificate has been issued, your point balance will automatically have 250 points subtracted from it.
Yes, please look at the upper right hand corner of the certificate for the expiration date.
Visit www.regaltravel.com or call 1-800-799-0865. You do not need to set up an account with Regal Travel. Your Maika`i number is the same number as your Regal Travel account number. For your current Regal Travel point balance, you must contact Regal Travel.
Forgotten, Lost or Stolen Maika'i Cards
If your introductory Maika`i Card has been lost or stolen the points on that card are forfeited. Please visit the customer service counter for a new introductory Maika`i Card application.
Please visit the Customer Service Counter for a replacement card. Foodland/Sack N Save/Foodland Farms cannot guarantee that Maika`i points earned on the lost or stolen card can be carried over and transferred to your new replacement Maika`i card.
Yes. At the time of check out, please use the pin pad to type in your phone number or visit the Customer Service Counter to look up your account by your first and last name and we’ll provide you with your Maika`i account number.






