Frequently Asked Questions
To update your account information, please login on the upper right corner of our website, and once logged in, select My Account also on the upper right corner of our website to edit your account information OR please contact our Maika`i department at (808) 735-7229.
No, if you already have an account on our website, you will be able to use that same account to log in to the mobile app and the Foodland website.
Product availability varies at our locations and we want to provide you with the most accurate information.
These are the same as the My Rewards Certificates issued at the register when you accumulate 250 points. When you opt-in to digital My Rewards, you will receive your My Rewards through our Mobile App and no longer at the register.
When you are ready to redeem your reward, on the Mobile App, select the reward you want to redeem and present the barcode to the cashier.
It should take no longer than 5 minutes after your transaction. You can also tap the gray refresh button to the left of the 'Scan' button underneath the Maika`i Card image.
Digital My Rewards expire exactly 6 months from the original date issued. For example, if a digital My Rewards is earned on January 1, 2014, the expiration date will be June 30, 2014. If multiple digital My Rewards are available, the oldest digital My Rewards will be redeemed first. Also, a reminder notification will be automatically sent to your Mobile App in intervals of 2 weeks before expiration, 1 week before expiration and 1 day before expiration of a digital My Rewards.
You can email us by clicking here: Contact Us or you may reach our Maika`i department by calling (808) 735-7229.